To start this process, you must select „Yes“ at the top of the screen if you are linked to existing warranty shares or if you are linking others. The process of interconnecting warranties, care packs or support agreements is as simple as clicking on the right link and following the instructions. If you have a lot of existing systems, it is very likely that the link via the Batch tool is preferable rather than linking them individually. The process of connecting one of the three options is the same, you enter the SAID (Support Agreement ID) number, care pack or warranty serial number and select the property type separately or several times. Individual ownership means that you have control of the warranty and you need to set up warranty shares, and you need to add more to the share. Timeshare means that everyone, as the equal owner, can refer to the warranty and can therefore create and manage shares. By linking a care pack or a guarantee, you can also access other fields when linking. You can choose the country or region of the purchase and assign a nickname to the connected device, for example. B the host name of the device, so that it is easily recognizable by all members of the company. Scan the invoice or packing list showing your purchase (or ideally the support contract), then call HPE. You`ll probably ask yourself to email them a copy of your document. To access HPE Service Pack for Proliant (SPP) firmware updates, operating system patches, software updates, and ISO files, you must first create an HPE Passport account and associate your warranties, care packs, and support agreements with it. To do this, call the HPE Support Center.

You are prompted to sign in either with an existing HPE Passport account or if you do not already have one to create an account. (see below) I have a small HP server for which I have renewed the support contract (Carepack). I have registered the carepack and I have the certificate. Provantage should be able to get said and SAR for you from HPE systems. The type of owner is individual or multiple, so if you only have one server, it is separate. If Provantage can`t help you with these credentials, it`s best to email HPE at svcemea.itrc-support@hpe.com and they link support on your behalf. For more information, click here: I support many companies that use Hewlett Packard enterprise servers such as ML360s, DL380s, StoreServ, and Blades. To add people to the user group, you only need the email address with which they signed up for your passport account. After you add all the people you want to the user group, click Submit and you can select the user groups that you want to add to the share.

You can even add non-collaborators like your friends at Dasher to help you manage your support agreements, contracts, and more. Let us know if you want us to help you. Below is an example of how to use the email support alias at Dasher. Creating an account takes no more than 5 minutes, as only account information is requested by default. Once you have an account, you can either combine your company`s warranties, care packs, and support agreements, or, if they`re already linked to an existing account in your company, you can easily be added to it. Click on the „My Support Link“ link at the bottom left of the page (see below). If you know the specific type of support you need to link (support contract, package support, or warranty), or if you want to view everything that is previously related, you can also select the links below…